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FAQ

What is handwriting engraving?

We can engrave the back of the watch with your own actual handwriting, a small picture or drawing or whatever you provide us with.

How does it work?

You write or draw what you would like engraved, take a clear photo of the writing and upload it or email it to us with your order. We will do the rest.

What if the image is not perfect?

We do require a clear photo of the writing but we do touch up the image with any imperfections and make small adjustments to the image to make the engraving perfect. We may also adjust the spacing by moving words slightly closer together if we think it will look better on the watch.

How large can the writing or image be?

It is best to keep in mind that the approximate engraving area on the back of the watch is 18mm high x 22mm wide. You can nicely fit about 7-9 words. The less words you have will mean the writing will be bigger. We recommend as less words as possible.

Two-Year International Warranty

We like to look after our customers so we go above and beyond with our returns policy. Life is already complex enough, we keep things simple and no receipt is required.

We offer a two-year international warranty on all watches. The warranty does not cover wear and tear on the strap, battery life and/or battery replacement. 

Due to the nature of engraved gifts, these cannot be exchanged or refunded unless faulty. 

All returns will be credited back to the same card they were purchased on.

In the case of faulty product, we will cover the costs of shipping of the replacement watch. 

Delivery Pricing:

United Kingdom - Engraved & Dispatched Within 1 Business Day

Standard Tracked Delivery (3-4 working days) Free!

Express Tracked Delivery (1-2 working days) £4.99

Express Tracked Next Working Day (Order by 1pm) £10.99

United Kingdom - Engraved & Dispatched Same Day

Same Day Dispatch (Order by 1pm) + Express Tracked Next Working Day £14.99

Europe Delivery - Engraved & Dispatched Within 1 Business Day

European Countries Tracked £13.99

International Delivery - Engraved & Dispatched Within 1 Business Day

International Tracked £15.99

 

Our standard time from receiving the order to engrave and dispatch is 1 working day.

The Architect Watch Company gift box is included in the price.

 

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